KRYSTAL CANCUN | Wellness Retreat in Cancun | Book Now

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Key details

About the Hotel

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

“The beach was fine, perfect for relaxing and enjoying the sun.”view full review

Krystal Cancun is a 4-star wellness hotel located in the prime area of Punta Cancún on Kukulcan Boulevard, featuring a contemporary design with white tile floors and marble accents. This resort offers panoramic views over the Caribbean Sea and includes four meeting rooms with capacity for up to 400 people. The property provides an all-inclusive option and operates Kamp Krystal for children aged 5 to 12.

Luxury Sea Views

The 229 rooms include luxury sea view accommodations with floor-to-ceiling windows offering Caribbean vistas. Rooms feature king-size beds or two double beds, flat-screen TVs, minibars, and tea/coffee makers. Family studios measure 431 ft² with king-size beds, pull-out sofa beds, and dining areas.

Mexican Cuisine Specialties

Hacienda El Mortero restaurant serves gourmet Mexican fare in an authentic hacienda setting with live Mariachi music. Aquamarina offers Mexican specialties and international dishes with pool and sea views, operating from 6:00 to 22:00. The property includes Las Velas Pool Bar with swim-up service and Cascada Bar beside a waterfall.

Panoramic Pool Facilities

The panoramic pool measures 3.9 feet deep with a swim-up bar operating from 11:00 to 17:00. The gym contains treadmills, elliptical machines, and resistance training equipment. Adults-only jacuzzi faces the sea with service from 9:00 to 17:00.

Punta Cancún Accessibility

Krystal Cancun Hotel lies 2 minutes walking from Coco Bongo and Cancun Convention Center. Plaza Caracol and Plaza de Artesanías Coral Negro are 5 minutes walking distance. The ferry to Isla Mujeres is a few minutes walk from the hotel.

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Choose your room or suite type

Various room choices: deluxe, family, and spa suites with breakfast and flexible bookings

Club Room Ocean View

Max:

2 persons

34 m²

Bed options:

1 King-size bed

Shower

Balcony

room details

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Romantic Room Ocean View

Max:

2 persons

34 m²

Bed options:

1 King-size bed

Shower

Balcony

room details

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Family Studio Sea View

Max:

2 persons

40 m²

Bed options:

1 King-size bed and 1 Sofa bed

Shower

Balcony

room details

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Room Prices & Availability Checker

See prices and availability for your travel dates!

Getting around

Transportation options list

City Centre

Cancun 10.9 km

Airports

Cancun (CUN) 23.7 km

Isla Mujeres (ISJ) 26.2 km

Wellness Features & Amenities

The hotel combines comfort and wellness for a complete experience

Delicious Dining Experience

“During my stay, I had a wonderful experience at the restaurant included in the All-Inclusive program. The food was delicious and beautifully presented, complemented by pleasant live music which enhanced the atmosphere. The service was perfect, making every meal a nice occasion.” view full review

Exciting Surfing School

“I had the opportunity to visit the surfing school located near the hotel, and it was simply amazing. The instructors were highly skilled and incredibly supportive, helping me improve my surfing techniques. It was an exhilarating experience that I highly recommend to anyone looking to catch some waves!” view full review

Engaging Entertainment Options

“Throughout my stay, I enjoyed various entertaining activities offered by the hotel. The day and night events were well-organized and engaging, providing plenty of fun for guests. Whether it was a themed night or pool games, there was never a dull moment!” view full review

Fine Ocean View

“I stayed in a Beautiful Room with an Ocean View, and it was amazing! Waking up to the sound of waves and the fine view was the highlight of my mornings. The room was comfortable and had all the amenities I needed, making it a perfect retreat after a long day of relaxation.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Golf course
Yoga class
Aerobics
Fishing

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Outdoor Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

Map view

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

City landmarks

Landmark

Cancun Convention Center

810 m

Beach

Chac Mool Beach

1.4 km

Landmark

Arrecife Chitales

820 m

Landmark

Museo de Arte Popular Mexicano

2.2 km

Landmark

Water Park at The Grand

1.6 km

Landmark

Parque Ventura Cancun

2.2 km

Landmark

Yamil Lu'um Archeological Site

3.1 km

Landmark

Scorpion's Temple ruins

3.1 km

Beach

Playa Tortugas

2.6 km

Aquarium

Interactive Aquarium

3.4 km

Museum

Cancun Wax Museum

3.3 km

Landmark

Sail Away Cancun

2.6 km

Landmark

Bungee in Cancun

2.6 km

Landmark

Playa Tortuga Ferry Terminal

2.6 km

Harbour

Aquatours Cancun

2.7 km

Landmark

Avenida Kukulkan

4.1 km

Park

arte Garden

3.3 km

Mall

La Madonna

3.4 km

Beach

Playa Marlin

3.9 km

Nearby

Night club

Coco Bongo

230 m

Night club

Palazzo

20 m

Night club

The City Nightclub

540 m

Beach

Playa Forum

430 m

Beach

Mandala Beach Club

300 m

Night club

Mandala Nightclub

300 m

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

380 m

Night club

Daddy'O

350 m

Amusement Park

Delphinus Dreams

320 m

Punta Nizuc - Cancún 210

Playa Lagarto

430 m

Gallery

Galeria Balance Cancun

530 m

Restaurants

Hacienda El Mortero

210 m

Blvd Kukulkal Km. 9.5

Vips

170 m

Blvd Kukulkan Km. 9 Zona Hotelera

Wings Army

180 m

Boulevard Kukulkan Km 9

El Mortero Restaurant

210 m

Paseo Kukulcan Krystal Cancun

Monkey Business

230 m

Boulevard Kukulcan Km 9

Hard Rock Cafe

410 m

Blvd. Kukulcan Km. 9.5 Zona Hotelera

Abolengo Cancun

230 m

Boulevard Kukulkan

Hooters Party Center

210 m

Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera

Calypso"s Mexican Restaurant

350 m

Avenida Kukulkan Km 8.5 Next to Cancun Center

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KRYSTAL CANCUN, Cancun

About the Hotel

Luxury Sea Views

Mexican Cuisine Specialties

Panoramic Pool Facilities

Punta Cancún Accessibility

Choose your room or suite type

Room Prices & Availability Checker

Getting around

Wellness Features & Amenities

General

Sports & Fitness

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Media

Location